Cancellation policy

Cancellations/No shows

You may cancel or reschedule your appointment without incurring any fees, as long as you give us at least 24 hours notice

Cancellations with less than less than 24 hours notice will incur a fee equivalent to 100% of the consultation fee.

To cancel or reschedule your appointment:

  • ring 02 9715 007 (Monday to Friday between 9:00 – 17:00), or
  • email us on (Monday to Friday between 9:00 – 17:00)